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Paper Jam: What Not To Do

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Updated: Jan 2026 • Read time: 2–3 mins

Paper Jam: What NoT To Do

A paper jam is one of the most common printer problems faced by home and office users. While it may seem like a small issue, handling a paper jam incorrectly can cause serious damage to your printer.Many users make simple mistakes when trying to fix a paper jam, which often leads to broken parts, poor print quality, or costly repairs.
Knowing what not to do during a printer paper jam is just as important as knowing how to fix it properly.

Do Not Pull the Paper Forcefully

One of the biggest mistakes people make is pulling the jammed paper out forcefully.

Why This Is a Problem:

  • Paper can tear and leave pieces inside the printer
  • Rollers and sensors can get damaged
  • Internal gears may be affected
If the paper does not come out easily, forcing it can cause more harm than good.

Do Not Ignore the Printer’s Instructions

Modern printers display error messages or instructions when a paper jam occurs. Ignoring these messages can lead to improper handling.

What Can Go Wrong:

  • Removing paper from the wrong direction
  • Missing hidden paper pieces
  • Causing repeated paper jams
Always follow the on-screen or manual instructions provided by the printer.

Do Not Use Sharp Objects to Remove Paper

Using tools like scissors, knives, or screwdrivers to remove stuck paper is risky.

Why You Should Avoid This:

  • Sharp tools can damage internal components
  • Sensors and cables may get cut
  • You could injure yourself
Printer parts are delicate and should only be handled carefully by hand.

Do Not Turn the Printer Off and On Repeatedly

Some users try to fix a paper jam by turning the printer on and off multiple times.

This Can Cause:

  • Further paper misalignment
  • Error messages that do not reset
  • Motor or gear strain
Restarting the printer should only be done after the jam is fully cleared.

Do Not Use Crumpled or Low-Quality Paper

Using damaged or poor-quality paper increases the chances of paper jams.

Avoid Using:

  • Wrinkled or folded paper
  • Damp or sticky paper
  • Incorrect paper size
  • Paper that is too thick or too thin
Always use clean, dry, and printer-compatible paper.

Do Not Overload the Paper Tray

Overfilling the paper tray is another common mistake.

Problems Caused by Overloading:

  • Multiple sheets feeding at once
  • Paper slipping out of alignment
  • Increased paper jam frequency
Follow the recommended paper capacity mentioned in the printer manual.

Do Not Skip Regular Printer Maintenance

Ignoring printer maintenance can lead to frequent paper jams.

Lack of Maintenance Can Cause:

  • Dust buildup on rollers
  • Worn-out paper feed components
  • Poor paper grip
Regular cleaning and maintenance help prevent recurring paper jam issues.

Do Not Continue Printing Without Checking for Leftover Paper

Sometimes small pieces of paper remain inside the printer after a jam.

Why This Is Risky:

  • Repeated paper jam errors
  • Damage to rollers and sensors
  • Poor print quality
Always check inside the printer thoroughly before resuming printing.

When to Seek Professional Help

If paper jams happen frequently or the paper is stuck deep inside the printer, it is best to seek professional printer service.

Signs You Need Expert Help:

  • Paper jams occur repeatedly
  • Paper tears inside the printer
  • Printer shows constant error messages
  • You hear unusual noises
A trained technician can safely fix the issue without causing further damage.

Prevent Paper Jams the Right Way

Understanding what not to do during a printer paper jam can save your printer from serious damage. Handling the issue calmly and correctly helps extend the life of your printer and ensures smooth printing.
If you are unsure or facing repeated paper jams, professional printer service is the safest solution.

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