Brother printer is not working —  1300 495 033

Why is my brother printer not working?

There are various reasons for brother printer not working which includes connection issues, software problems, or may be hardware malfunctions. To troubleshoot the problem you need to check the printer’s power and connections, after that verify the printer’s status and drivers. If same issue persists, try to restart the printer and computer, also try reinstalling the printer drivers. 

Here are more detailed breakdown of potential causes and solutions:

Check Power and Connection Issues:

 Make sure that the printer is powered on:

Don’t forgot the power cord and outlet, and ensure the printer’s power button is turned on. 

Check the connection:

If you are using a USB connection, ensure the cable is securely plugged into both the printer and computer, you may also try a different USB port. For wireless connections, confirm that the brother printer and computer or other devices are on the same Wi-Fi network and the printer is connected. 

Test the power outlet:

Try plugging a different device into the same outlet to find out a faulty outlet. 

Driver Problems and Printer Status:

Look at the printer’s display: Look for any error messages or indicators on the printer’s screen. 

Printer status can be verified in settings: Check the printer’s status in your computer’s settings (Control panel then Hardware and sound, and View device and printer). 

First update the drivers if it doesn’t help, reinstall printer drivers: Outdated or corrupted printer drivers can cause issues. Visit Brother’s support website to download the latest drivers for your printer model and operating system. 

You may also call on 1300 495 033 for further assistance.

Software and Print Queue Issues:

Restart brother printer and computer: A simple restart can resolve temporary software glitches. 

Clear the print queue: If there are stuck print jobs, clear the print queue in your computer’s settings. 

Temporarily disable firewall or antivirus: In some cases, firewall or antivirus software can interfere with printer communication. Temporarily disable them to test  they are the reasons for printer communication. 

Hardware Problems:

What happens in general, sometime problem is not related to software. It is because of the hardware part which may be damaged.

We should check and take some steps listed down below:

Paper jams:

Check the paper in printer if it is there, remove paper carefully by following the instructions in your printer’s manual.

Ink or toner issues:

Check the ink or toner levels and replace if necessary. Ink must be there in toner so that it can print the pages out.

Clean print heads or toner drums:

If you’re experiencing print quality issues, cleaning the print heads or toner drums might help.

Check for damaged parts:

Inspect the printer for any damaged or worn parts and replace them if needed. 

Checking these potential issues systematically can help you to identify the cause of your Brother printer’s problem and find a suitable solution.

Customer Service Number – 1300 495 033